Refund policy

Alpha Grown – Return & Refund Policy

Last Updated: June 2026

30-Day Money-Back Guarantee

At Alpha Grown, we stand behind the quality of our products. If you are not satisfied with your purchase, you may request a refund within 30 days of delivery, subject to the terms below.

By placing an order with Alpha Grown, you agree to this Refund Policy.

1. Refund Eligibility

To be eligible for a refund:

  • Your request must be submitted within 30 days of the delivery date.

  • Shipping fees are non-refundable.

  • Refund requests submitted after 30 days from delivery will not be approved.

  • Proof of purchase may be required.

Refund requests made outside the 30-day period are not eligible for a refund.

2. Subscription Orders

If your purchase includes a subscription:

  • The 30-day money-back guarantee applies only to your first order.

  • Future subscription renewals are not covered by the initial money-back guarantee.

  • It is your responsibility to manage or cancel your subscription before the next billing date.

Failure to cancel before a renewal charge is processed does not automatically qualify for a refund.

3. Automatic Renewal Disclosure

By purchasing a subscription product, you understand and agree that:

  • Your subscription will automatically renew unless cancelled.

  • Your payment method will be charged automatically at the billing frequency shown during checkout.

  • Charges will continue until cancelled.

  • You may cancel your subscription at any time.

Subscription details, pricing, and billing frequency are displayed before purchase.

4. Subscription Cancellation

You may cancel your subscription at any time by:

To avoid your next charge, cancellation should be completed at least 24 hours before your next billing date.

Cancellation prevents future charges only and does not refund charges already processed.

5. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery at:

support@alpha-grown.com

Please include:

  • Your order number

  • A description of the issue

  • Photos of the product and packaging

We may offer a replacement or refund at our discretion.

6. Order Cancellations

Orders may be cancelled within 2 hours of purchase by contacting support@alpha-grown.com.

Once an order has been processed or shipped, it can no longer be cancelled.

If the order has already shipped, the standard refund policy will apply.

7. How to Request a Refund

To request a refund:

  1. Email support@alpha-grown.com

  2. Include your order number and reason for the request

  3. Our team will review your request within 3 business days

  4. Approved refunds will be issued to the original payment method

Bank processing times may vary.

8. Lost or Missing Packages

If your package is lost in transit, please contact us as soon as possible.

We may investigate the shipment with the carrier before approving a replacement or refund.

Alpha Grown is not responsible for delivery issues caused by incorrect shipping information supplied by the customer.

9. Shipping Costs

Shipping and handling charges are non-refundable.

Customers are responsible for any return shipping costs unless the item received was damaged, defective, or incorrect.

10. Policy Changes

Alpha Grown reserves the right to update or modify this Refund Policy at any time.

Changes become effective immediately upon publication on the website.

Continued use of our website constitutes acceptance of any updated policy.

11. Contact Information

Alpha Grown

Reparo Finch Inc

Email: support@alpha-grown.com

For all refund, return, or subscription inquiries, please contact us at the email above.

By placing an order with Alpha Grown, you acknowledge that you have read, understood, and agreed to this Refund Policy.